Technical Support

At Imative, we provide comprehensive technical support, emergency call-out, and maintenance solutions for all audio-visual installations.

Our services include:
– Phone and Call-Out Service: We offer helpline and call-out services tailored to the hospitality industry, ensuring each client’s specific needs are met.
– Complex Fault Finding: This service is designed for integrators and venues where faults have become to complex for the incumbent technician to resolve.
– Production of Visual and Sound Effects: We provide a one-time creation and upload service for updates to background screens, sound effects, and audio systems.
– Distribution Support: For distributors needing technical support without the need to justify specific staff employment, we offer dedicated helpline and logistics support for RMA and repair agents.

Our goal is to ensure your systems operate smoothly and efficiently, providing you with peace of mind and reliable performance.